The Wuhan University campus card comes in three forms: "physical campus card", "Luojia e-card", and "NFC campus card", all of which require top-up before use, with the recharge and consumption amounts shared among the three.

Q: How to collect and activate the campus card?

Physical Campus Card: Distributed by various departments when freshmen register.

Luojia e-Card: Can be collected from three days before registration.

Q: How to recharge and use the campus card? Is there a spending limit?

There are three ways to recharge the campus card:

(1) Online recharge: Use the "Luojia e-Card" in the Smart Luojia APP or the WeChat/Alipay mini-program "Campus e-Code" to recharge the physical campus card.

(2) Circle deposit recharge: Through the "transfer business" on the circle deposit machine, you can transfer funds from your bank card to the physical campus card. The circle deposit machine can be bound to bank cards from four banks: Bank of China, Agricultural Bank of China, Industrial and Commercial Bank of China, and China Construction Bank. To ensure the safety of the account funds, only your own bank savings account can be bound.

(3) Self-service cash recharge

The physical campus card has a spending limit of 20 yuan. If the spending exceeds 20 yuan, you will be prompted to enter a consumption password. The limit can be adjusted on the circle deposit machine. The initial consumption password is the same as the inquiry password. Please change the password promptly after the first use to prevent password leakage and personal rights infringement. If you forget it, please go to the Campus Card Center Service Stations to change it.

Q: Can you use WeChat and Alipay payment QR codes directly for consumption?

Please complete real-name authentication before using WeChat and Alipay payment QR codes for payment. After authentication, you can use them in dining halls, supermarkets, and other places, and the consumption amount will be deducted from your WeChat and Alipay balance.

Real-name authentication method:

Open "Smart Luojia", go to the "Luojia e-Card" home page, click on "WeChat Authentication" or "Alipay Authentication" in "Other Services", and you will be prompted "Authentication Successful".

Q: What is the difference between the card and wallet QR codes in the "Luojia e-Card" payment code?

The card QR code balance is the balance of the physical campus card. The wallet QR code is optional. When using the wallet QR code for payment, if the balance is insufficient, it will automatically deduct from the bank card you have bound.

Q: NFC Campus Card application scenarios

Currently, the NFC campus card can be used in scenarios such as dining hall consumption, supermarket shopping, hospital registration payment, stadium payment, and campus bus rides, but it does not support access control functions.

Q: Campus Card Center Service Stations' working hours and locations

The Information Center's first-floor service hall manages routine transactions but is closed for weekly collective studies every Thursday afternoon. Similarly, Service Counter 4 of the Integrated Service Center handles daily business, yet it is unavailable for services every Friday afternoon, with closures at 16:00 during standard time and 16:30 in summer time. For specialized services, the Information Center's Room 203 on its second floor oversees merchant settlements, manages a variety of collective affairs, processes off-campus cancellations, and facilitates cash recharges.

When you visit the Campus Card Center for any of these services, it is essential to bring your valid personal identification documents.